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As a workplace that cares for its employees, we are currently reviewing our policies and guidelines to assist our employees through this unprecedented health event. We have restricted access to City Hall and the Health Department to the public. Through this period of time the city employees are still actively working although with limited staffing. The city is following the CDC’s guidelines of social distancing. While we enjoy serving you, daily functions of the city’s staff are being modified. Some of those modifications we want our residents to be aware of are:

During the next 30 days:

  • City employees are not entering any residence to collect readings.
  • Blue cards will be dropped off to residents in order to obtain water meter readings. Following the instructions on the cards you can read your meter and call or mail the reading in.
  • We ask residents pay water bills via the internet, through the mail, or the drop box outside of city hall.
  • The city also requires you mail in any forms or payments to the Tax Department during this time, if help is required for filing tax returns please call the Tax Department at 513-458-4590
  • We want to make our residents aware our city’s Police and Fire Departments are also practicing social distancing techniques and precautions when responding to calls.
  • Any vital statistic information needed from our Health Department can be ordered over the phone and mailed out.  Please feel free to call the office at 513-458-4600.

 The City of Norwood is asking the Community to look out for one another and to protect each other by: washing your hands frequently, avoiding touching your face and practice social distancing. Go outside and enjoy nature but remember to remain at least 6ft apart. If you are ill please stay at home. If you are well consider taking a meal to an elderly neighbor.



 Due to an injury of the meter reader, District A and B may not receive the blue card to submit your reading,


Please call 513-458-4518 and leave a message with your
Name, Account number, and Meter Reading.
If you do not know your account number, leave your
Name, Address, and Meter Reading.

We apologize for the inconvenience.




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